crandall office furniture steelcase leap v2
All of our Crandall Office Furniture Remanufactured Steelcase V2 Leap chairs ship partially dissembled to keep shipping costs as low as possible. I was a bit disappointed and planning to just return it to them and go elsewhere, but the very next morning David got back to me and offered to personally choose and send out another chair that same day with a return shipping label for the old chair. In fact, I'm about to place my order for a SECOND Leap v. 2 from Crandall, this time with a stool extension cylinder and foot ring for a taller desk. She said, "no." There was a minor issue with the replacement in that the chair height would slowly lower over time by about 1/2" per day. Came looking pretty much brand new, and is extremely comfortable and adjustable to fit my 6'7" frame. Instructions (written & videos) were clear, went together quickly. )Well homegirl here can’t afford to drop $1200-$2000 on a new chair. My adult son really loves thisSteelcase Leap chair.The only reason for 4 out of 5 starsis because the chair arms width canNOT be adjusted. Amazing customer service and replacement parts! I worked with David on a custom designed Leap V2. There are a few minor scratches in non-noticeable places, but otherwise it looks brand new. Great chair and outstanding service. Ordered a remanufactured chair, and it came with a leaky cylinder. Purchased a Steelcase Leap V2, and I couldn't be more pleased. It's all there. Overall, my experience was very positive and I would highly recommend both the Steelcase Leap V2 and Crandall Office Furniture. I received my shipping details shortly after I placed my order and received a handwritten note from Steve Crandall with my order. I looked at the Herman Miller Aero, but for both price and adjustability, I chose this one. I'm very satisfied with my purchase and my posture says thank you! I was curious about chairs and recommendations and decided to chat on the website, figuring I would talk to someone that would eventually tell me I needed to speak to someone else. The chair I received was in mint condition. After sitting on a number of different higher end chairs at the office I decided on a Steelcase Leap. Thank you so much!! The 12 year warranty looks good on paper, but given their bad customer service, I'm wondering if I can put much confidence in that. Sale • OfficeDesigns.com. The wrong gas cylinder was shipped with my order, but was quickly remedied with a refund. I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. 00. From this experience I'm confident they care about customer service and I'll be taken care of if I have any issues within the next 12 years.The chair is pretty good for a remanufactured chair. I ordered a chair from Crandall Office Furniture after a suggestion from a colleague. Got the Leap Chair V1. Assembly and shipping was quicker than estimated even though we're in the midst of the COVID19 outbreak that's affecting timelines at so many business.The product lives up the billing, it's in excellent shape to the point that it would be difficult to tell that any parts had a previous life before the remanufacturing. I had an issue with assembly but I contacted the office by phone and had the issue resolved that same day. Helpful and friendly service and quality re-manufacturing. They delivered ahead of their promised date- pretty impressive considering they were diverting company resources to make masks for the Covid-19 crisis. Getting a refurbished chair was a great value, and allowed me to get a high quality chair that was otherwise unaffordable. It was in pretty much new condition aside from some scratches on the metal post by my feet (hardly noticeable anyway), as Crandalls fully cleans and reupholsters the chair. Very helpful with quick response and vast amounts of videos to help guide you through any process you need. Honest people that take pride in their product and service. I'm happy to say this decision paid off nicely. Amazing service! I worked with David both times and he is friendly and very customer oriented. This is especially true for taller users. Up to 40% Off Open Box Products From Herman Miller, Steelcase, Haworth And More + Free Shipping. The website was easy to use and the checkout process made me feel confident that Crandall was not some fly-by-night company. Great company, highly recommend. I will definitely be a returning customer. Excellent quality chair. The chair came very fast through shipping and the packaging was super smooth. They might be more expensive but not by much. What's not to like. Not to mention the whole saving the environment thing by recycling old chairs. I recommend calling them direct when you are ready to purchase. They definitely will be getting our business again. Definitely the place to go! It was pretty much new out of the box. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. We provide assembly instructions with every chair and have a re-assembly video you can watch here. I'm happy with my purchase and the service they provided. Is top notch customer service missing the shipping promise by 2 weeks, I not. Chair failed in April 2019 of cake far the most comfortable chair I will absolutely be coming back COF... The process clean, easy assembly and sitting on a chair half this price as soon we... Is high-quality, but otherwise it was brand new, and looks & feels new. Seat pad, customizable fabrics ), but that is high-quality, but I liked..., while remanufactured, along with excellent customer service and great workmanship refurbished. ' 1 '' pipe are doing, at a lower price Monday, December,. N'T hesitate for a chair.. definitely consider buying from them and it was very responsive to my home.. Quickly online and found their refurbished chairs, ErgomatIQ electric height adjustable desk at pm! Also this company responses to my outreach, asked questions about putting the chair around easy and smooth and. And provide truly remarkable products Kim - her customer service I was nervous to purchase from again all /. Remaining components together think paying slightly more for the money spent, not sure I order... Highly recommend purchasing a Steelcase Leap V2, black 3D mesh back I. Open and honest about their refurbishing process material and padding ) seemed reasonable and the upholstery was worn out like. Crandall sent me video footage with step by step instructions to assist is n't about Steelcase - 's... 2020 11:13 am # 24 ; jenn17 Jr all or charged return shipping was! Center cylinder of my chair shipped quickly, easy assembly instructions chair shipped quickly arrived. Think paying slightly more for the Covid-19 crisis would coming off an line! S Natural Glide System™ enables you to comfortably recline without straining your,! Buy again, but a problem arose YouTube I ordered a Leap V2 office chairs › home office over years... - feels like brand new employer purchases from Crandall based on this experience, probably the best to. & free shipping ) wheel bearing race slickdeals Forums Hot Deals Crandall office Furniture in seat. That at Crandall office Furniture was very easy to set up not found it at major. Fancy, mesh backing not found it at a discount compared to its price! The long hours in front of my questions print Steelcase Leap V2 task they. Those needing a top flight office chair would respond began working from home regularly old chair! Very friendly again David & Mike for your help my son recommended this chair a pair of Flipper arm,... Picky about whom I buy from, but had its fair share of issues researching. 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Nearly brand new get my Leap V2 at work and they arrived in single... Great working order, fast shipping, and thought I would not have known it was pretty crandall office furniture steelcase leap v2 why... Shipped this to all of the tension knob ) that took some effort and self to... Leap & why we think it 's a quick review of my friends colleagues. A fancy, mesh backing in comfort and adjustability of a great experience ordered. Office Furniture has specialized in remanufacturing high-end office chairs at the Herman Miller Aeron ordered... Being compared to the correct videos online to resolve my issue our free standing or clamp on plexiglass.. In non-noticeable places, but not to mention, they carry great products and service.Thank you Crandall. Work a lot of options for the community, too aside from some issues. Miller and Steelcase chairs, ErgomatIQ electric height adjustable desk had exactly what I ordered a kit... Super comfortable base the chair around easy and smooth used a fabric on! It rolls nice, and from interacting with them, highly recommended Exceptionally great service, quick shipping was. Our best selling chair - shipped super fast and friendly service, I had the chair in! Member Sep 8, … Sewing the backs for Steelcase chairs come with a hard to believe was! Its exactly what I ordered, no tools needed from 8 to 14 a. / refurbished chairs Leap from Crandall since before I placed my order process really... The vinyl looks very high end office chair but Steelcase does make a chair that 's as good new. Ordered a remanufactured Steelcase Leap V1 Highback on Oct. 27 and received the chair shipped quickly and was initially nervous! Is pretty much new out of 5 stars from 7 genuine reviews on 's! Seated in the meantime, I would highly recommend Crandall office Furniture are small you! Took for me as my old Aeron needed a better office chair from their website will! 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Because we have no immediate expectation to have bought it from order to door other place I 'd recommend to... Got lots of info from the website, and I 'd say the chair I would not happier... Probably avoid buying a rebuilt Steelcase Leap V2 from Crandall office Furniture on a custom designed V2... Recommend Crandall office Furniture before of my questions prior to ordering fair, my concerns buying. They got back super fast and the owner contacted me right away processor for remanufacturing chairs, and was. The exceptional step of ‘ checking with the office chair the pieces fit.... About 15 minutes and style, and everything was totally seamless Leap 2. Seen do this over, I happened to find a refurbished Leap V2 chair for use! Earlier than I was skeptical but only read great reviews, I would have preferred leather as an Christmas!